OLIMOVA MUTABAR GAYBULLAYEVNA
8
LETTER WRITING EXERCISES
1. I am writing in order to complain about
2. I am writing to express my dissatisfaction with
3. I am extremely dissatisfied with the service that I received .
4. The first thing I would like to draw your attention to is
5. I
am not at all pleased that
6. I am disappointed because
7. I suggest that you replace the item
8. I therefore suggest that I be given a full refund
9. I would be grateful if
my money was refunded
10. I would be grateful if you could give me a full refund
11. To resolve the problem, I would appreciate it if you could
12. I look forward to hearing from you
13. I look forward to receiving a full refund
14. I look forward to receiving a replacement
15. I look forward to receiving your
explanation
16. I look forward to your reply and a resolution to my problem
Check your answers!
OLIMOVA MUTABAR GAYBULLAYEVNA
9
LETTER WRITING EXERCISES
A. I am really disappointed with the service and I hope
you will take prompt
action after investigating the letter.
B. I am one of your loyal customers and I always take your service for any
computer repair works.
C. So, I took my computer to your store on 15th September
and your customer
care officer promised to fix the problem in a day or two.
D. Dear Sir or Madam,
E. However, this time I am writing to complain about a poor
customer service that
I received on 20th September from your shop.
F. In fact, I didn’t pay much attention to this issue until the problem became more
frequent.
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