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Users make a mistake of giving a single room to different students at the same time.
When
student makes booking,
the system doesn‟t show if the room is vacant or
not.
-
Tedious capturing data and processing of the paper-based student applications.
When applying into the residence database, some time the users are not able to read
the handwriting of the students and that cause them to
enter the wrong information
into the system.
-
Sometime the users make mistakes when tracing students who paid half or the full
amount.
-
Users do not have access to database to get the information about students eg.
those who fail, those who leave the university for different reasons etc.
When the residence administrator wants the information about students they go to
the faculty office and administration.
2.5 User expectations from a new computerized system
According to the investigations
conducted, the following are students‟ expectations from
the new system:
-
The interface must
be simple, easy to understand and use.
-
The system must be secured
-
Remote access to the system of residence application.
-
The system must be able to inform the students whether the application has been
successful or not. Through email students should be
able to receive their room
numbers.
According to the survey, the administrators want the system to have the following
features:
-
The system must be secured
-
The system must identify the occupied rooms as well as unoccupied ones.
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The system must be integrated/
linked to the university
students‟ database for easy
retrieval of student‟s information (name, address, id number etc), academic, financial
records and application/admission status.
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