Controller and Project Manager
A FIEGE group operates on a worldwide level and the advantage for company can be that the
similar projects and support each other from different countries. Currently the cooperation
between countries organization is not proactive enough and FIEGE does not efficiently bene-
fits from the improvement of the current international communication. Current communica-
tion inside the company has been affected because of several management and organization
changes in past six years. Corporate communication needs to develop communication inside in
country organizations and then between different countries. Country organization is com-
posed by employees and management that is structured in branches, its departments and its
Nowadays each brand has its own way of communication between colleagues, departments,
and have different structures, strategies and form in their dialogs. Every country use commu-
nication tools such as e-mail, telephone and mobile. In some countries are implemented so-
cial media tools, Intranet, and SAP/CRM (Customer Relationship Management), Videoconfer-
ences, Telephone conferences, Skype and other tools for communication.
Internal communication is keen for development of trade processes and efficient cooperation
plans how to improve corporate internal communication and make processes and sharing
knowledge more efficient than it is now. The main focus of the report is to find what the
main communication problem is, and find solution for improvement of the current situation in
In this section of the study are described steps of the research and further information about
and objective. For better understanding of the studied subject, researcher has to classify re-
search questions, these questions are written in the part 2.2. Researcher has to plan the pro-
cess and application of the research in practice. Research design and application contain the
plan of research process and its application. Data analysis and outcome contain information
how researcher analyzed collected data and what is the expected outcome of the research.
Argenti (2007, 139) tried to find how company can analyze if internal communications is ef-
the company. To discover what the employees think about their company helps to identify
problems that occurred (Hargie & Dennis 2009, 27). Audit is an instrument how to determi-
nate, and evaluate communication efficiency in community. “Audit provides an objective pic-
ture of what is happening in the company compared with what senior manager has been
told”. (Hargie & Dennis 2009, 28) To find out the current status of company communication
an audit can be used.
Internal communication improvement will lead to more efficient and effective processes and
company vision and mission statement. When employees get more familiar with company vi-
sion and understand what is the company aiming to, it will lead to staff satisfaction. (Bob &
Macy 2008, 23-24)
The main objective of the thesis is an improvement of current communication between work-
communication, and the outcome would be the plan how to improve internal communication.
Improvement of internal communication will bring several benefits to the company and de-
velop current efficiency.
Main research question is “What is main communication problem and how it can be im-
question. They will be answered in conclusion.