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H. Strategic Listening 
 
Q1. The first thing that a good speaker does is looks at the audience and takes a pause before beginning his 
speech. This helps to create a good impression on the audience. Throughout the speech, the speaker should 
maintain eye contact with the listeners, otherwise they will feel that they are being ignored and it is quite 
likely that they also ignore whatever he is trying to convey. 
Q2. Proper variation in emotion and tempo of the voice improves the quality of performance. Accurate 
pronunciation of words with due stresses wherever required must be done. One more important thing while 
communicating is that your voice must be clear and loud enough for the audience to hear it. A loud voice 
can be a strong point for being an effective speaker. 
Q3. Concentrate on your ideas and do not get distracted by the activities performed by the audience, for 
example, smiling or whispering. To make your communication successful get the clue about the listeners 
and their interests. Think over the age, sex and back ground of the people. See whether the audience is 
patient enough to handle you for hours. Check out if they are friendly or hostile. 
 
Q4. Facial expressions reveal what thoughts are running through a person’s mind. So while 
communicating, make sure that your facial expressions reveal your interest for the subject on which you 
are communicating. The body movements while speaking must coordinate with your convincing power. 
They must add to the things which are more effectively caught visually than verbally. 
 
Q5. If you are trying to improve your own communication, concentrate on ways to make your nonverbal 
signals match the level of formality necessitated by the situation. Some situations require more formal 
behaviour that might be interpreted very different ly in any other setting. So when you are communicating 
with others, always take into account the situation in which the communication occurs. 

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