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helpdesk
a service provided by
a company to help customers when they
have problems with products they have bought,
for example, computers, or to give them information
project manager someone whose job is
to plan a piece of work or activity and organize the wor
k of all the people involved in it
software
the instructions that control what
a computer does; computer programs
systems analyst
a person who examines complicated industrial and busi
ness operations in order to find ways of improving the
m, especially by
the introduction of computer programs and equipment
support
to agree with and give encouragement to someone or
something because you want him, her, or it to succeed
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